FAQs

You Asked, We Answered

How do I prepare for my appointment?

Prior to your appointment, please arrive without any makeup, avoid caffeine to reduce shakiness, and shower as you cannot get new lashes wet for 24 hours.  

  

Will lash extensions ruin or cause my natural lashes to fall out?

If extensions are applied properly, they will do not ruin or cause your natural lashes to fall out.  Remember that your natural lashes have their own life cycle of falling and growing – like the hair found elsewhere on your body.  You lose about 2-3 lashes daily.  It's hard to notice small lashes falling out, but when attached to a thicker, longer lash they become much more noticeable! Once the extensions are removed, your own eyes may appear smaller, your natural lashes, shorter and sparser because you've been accustomed to a full set of longer, thicker lashes.

How long will my new lashes last?

Your new lashes will last between 2 to 4 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain refills every 2-3 weeks.

How often should I be coming in for lash refills?

Enter your answer here. Be thoughtful, write We recommend getting refills every 2 to 4 weeks. If you wait too long your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam or touching your eyes a lot may cause the extensions to fall quicker. Refills can take from 45 - 60 minutes, depending on the state of your remaining lashes. A good sign of when you need a refill is when your extensions are 50%-60% gone.

How do I take care of my new lash extensions?

  • Do not get your lashes wet for at least 24 hours after application

  • Use an oil-free eye makeup remover

  • Do not rub, pick or pull your eyes

  • If using mascara, use water based formulas

  • When applying mascara avoiding the root area.

  • Avoid using an eyelash curler

  • Try to avoid exposure to heat, steam, sauna and friction

  • Receiving chemical treatments, such as eyelash tinting or perming

  • Receiving irritating eye area treatments, such as strong chemical peels, skin re-surfacing procedures, eyebrow waxing or laser treatments

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